Privacy Policy

Diamond Shores Travel, LLC
Effective Date: 9/1/2025

At Diamond Shores Travel, LLC (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By booking or engaging with our agency, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Personal Information: Name, address, phone number, email, date of birth, government ID, passport details, visa information, emergency contacts.

  • Payment Information: Credit/debit card details, billing address (processed securely through third-party payment providers).

  • Travel Preferences: Seating, meal, accessibility, or special requests.

  • Technical Information: When you visit our website, we may collect non-personal information such as IP address, browser type, and cookies.

2. How We Use Your Information

We use your information to:

  • Book travel services on your behalf (flights, hotels, cruises, tours, etc.).

  • Communicate with you about your trip and related services.

  • Process payments and issue invoices.

  • Provide customer service and support.

  • Comply with legal or regulatory requirements.

  • Improve our website, services, and client experience.

3. Sharing Your Information

We only share your information as necessary to provide services:

  • With travel suppliers (airlines, hotels, tour operators, cruise lines, insurance providers, etc.).

  • With third-party service providers who process payments or support our business operations.

  • When required by law, regulation, or legal process.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We use reasonable physical, electronic, and administrative measures to safeguard your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, and maintain business records.

6. Your Rights

You may request to:

  • Access the personal information we hold about you.

  • Correct or update your information.

  • Request deletion of your personal information (subject to legal and contractual restrictions).

7. Cookies & Online Tracking

Our website may use cookies or similar technologies to enhance your browsing experience. You can disable cookies in your browser settings, but some features of our site may not function properly.

8. Children’s Privacy

Our services are not directed at children under 18, and we do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Diamond Shores Travel, LLC
Email: privacy@diamondshorestravel.com